HOMECARE
Services
Suite E5
Tel : (08) 9228
8877
Fax: (08) 9228
8870
Email: admin@careservices.com.au
Our Clients
Homecare Services provides social support, respite
care and domestic assistance services to Home and Community Care (HACC)
eligible clients.
HACC eligible clients are people who are frail aged
or who have a permanent disability.
We provide services to all HACC eligible clients however
we focus on services to people with a mental illness.
Homecare Services is funded by the Australian
Government to provide HACC services to people living in the
We were the first private organisation in Western Australia to be granted HACC funding.
We also provide in-home support services for
veterans and war widow/widowers. More information about these services may be
obtained from the Department of Veterans’ Affairs (DVA) on 133 254.
Our Services
We
provide social support, respite care, and domestic assistance services.
Social
support may include keeping a person company and participating in community
activities. Any client activity costs (such as entrance fees)
are usually met by the client.
Respite
Care provides carers with ‘time out’
from their caring role and the opportunity to pursue other activities
and interests.
Homecare
Services also undertakes domestic assistance duties including cleaning,
vacuuming, clothes washing, and shopping.
Homecare
Services supports the Wellness approach to community home care which aims to
help maintain (if not increase) the independence of clients, and builds on a
client’s abilities and strengths. The Wellness approach is meant to enhance the
independence, health and wellbeing of clients. It is an initiative of the
Department of Health’s Home and Community Care (HACC) program.
HACC funded services attract a standard hourly fee
(usually $8.00 per hour) dependent on level of income. All fees and costs are
discussed and agreed beforehand. Homecare Services reduces or waives fees where
these would cause financial hardship.
Health
Access Program
The Health Access Program (HAP) is designed to
assist people with disability to better access health care for physical
illness.
Homecare Services provides the Health Access
Program as a social support service under the Department of Health’s Home and
Community Care (HACC) program. HACC eligible clients are people who are frail
aged or who have a permanent disability.
Our current focus is on assisting people with mental illness /
psychiatric disability.
The HAP can assist clients with the following;
-
attending the Street Doctor
-
obtaining a General Practitioner (GP)
-
making appointments with their GP
-
assistance in attending appointments
-
assistance with follow ups eg attending prescribed
diagnostic testing, scans etc
-
providing a reminder service about appointments
Please note that clients of the HAP must require
more than just transport assistance. Other service providers are able to assist
with transport – for details please contact Carelink on 1800 052 222.
Obtaining Services
Homecare Services makes obtaining services an easy
process. Simply call us on 9228 8877. One of our support staff will ask you a
few straightforward questions to determine eligibility and to confirm available
resources*. Then an appointment will
be made with you for a Coordinator to visit.
At the meeting with our Coordinator, service
details will be determined with you and some brief paperwork completed. Any
fees and charges will be fully discussed and agreed at this time.
After this a Support Worker is appointed, service
details are confirmed with you, and services commence.
*Please
note that waitlists exist due to high demand for services in most areas.
Need Assistance?
If you need further assistance obtaining services
from Homecare Services, the following may help.
·
The Translating and Interpreting Service (TIS) is
available for non-English speakers. Simply call 131 450, tell the operator your
language and say you wish to speak to Homecare Services on telephone number
(08) 9228 8877.
·
The National Relay Service on 133 677 is a phone
solution for people who are deaf or have a hearing or speech impairment. Their
web site is http://www.relayservice.com.au
·
Homecare Services will always endeavour to provide
any other assistance required to help potential clients obtain services from
us.
Referrals
Homecare Services welcomes referrals (with the
client’s agreement) from other agencies and professionals. Homecare Services
makes a Referral Form available to other agencies and professionals for this
purpose which may be downloaded as an Adobe Acrobat form by clicking here – Referral Form
Our Staff
All staff of Homecare Services undergo an
interview, referee checking, and National Police and Traffic clearances.
We recruit staff who demonstrate competence through
experience, relevant qualifications and/or training. We seek to only recruit
staff who are considered to have personal values that are conducive to
providing quality care, and who will enhance the dignity of clients at all
times.
We work closely with other agencies and
professionals including general practitioners, staff from public and private
hospitals, and other specialist aged, disability, and mental health service
providers and professionals.
The staff of Homecare Services contribute to a
better environment by undertaking a number of recognised “green initiatives”.
These include using long
life low wattage light bulbs in the office, recycling paper, cardboard, all
mobile phones, and printer toners, not having an office photocopier, and
turning power points off at night therefore not leaving equipment such as
printers, computers and monitors in standby mode (unnecessarily using power)
etc. In July 2009 we commenced using “100% Green Power” for the office which is
electricity totally derived from renewable sources* and has a zero carbon
footprint. In December 2009 we ordered a Toyota Camry Hybrid from the first
production run of this Australian manufactured vehicle. Other new initiatives
will be added over time.
(*In
accordance with Synergy description).
Employment Opportunities
Applications for employment from suitable
candidates for direct care services (Support Workers/Domestic Assistants) are always welcome. Applicants must have a
driver’s licence and a reliable vehicle. Employment enquiries may be made on
9228 8877.
To apply for work with Homecare
Services simply send an email with your resume (including your suburb and a
contact phone number) to work@careservices.com.au or send a covering letter and your resume by mail to;
Homecare Services
Current employment vacancies:
Domestic Assistants
to provide
domestic assistance services to clients who are aged (including veterans) or
have a disability.
Support Workers to provide social support and domestic
assistance services, mainly for clients with a mental illness.
Service coordination and full time administrative
positions are advertised. Homecare Services follows Equal Employment
Opportunity (EEO) guidelines.
Homecare Services Pty Ltd
ABN 27 084 014 264
© Copyright January 2010